Frequently Asked Questions

Lactation College offers courses and practice exams. Every course provided CERPS, nursing contact hours and CLC credits. Practice exams #1-4 provide the same. No educational credits are offered with practice exams #5-9. The reason is because these are 25 questions and are easily finished in less than an hour. Here is an explanation of credits:

• CERPs: International Board Certified Lactation Consultants (IBCLCs) are required to earn Continuing Education Recognition Points (CERPs) in order to maintain their certification.  CERPs are designated as L-(Lactation), E-(Ethics) or R-(Related).
  
• Nursing contact hours: Nurses are required to earn educational credits or contact hours in order to maintain licensure.
• CLC Credits: For recertification, a CLC needs 18 credits every 3 years. CLC is the abbreviation for Certified Lactation Counselor, a credential given by the Academy of Lactation Policies and Practices (ALPP). The Lactation College CLC Recertification Bundle provides 18 credits. 
  

For recertification, CLC providers are required to obtain a minimum of 18 hours of continuing education in the area of breastfeeding and human lactation every three years. The Lactation College CLC bundle meets that requirement. The bundle consists of 14 courses and 4 practice exams, each providing 1 CLC credit for a total of 18 credits. Here is how it works - buy the bundle and then complete each course and each practice exam. Be sure to complete all modules within the All-in-One Bundle by clicking on the "Mark As Complete" tabs within each course.  You will receive one certificate for a total of 18 CLC credits upon completion of all courses, exams and evaluations.   Your certificate will automatically be emailed to the email you provided. 

Please be aware that if you are completing a course from a work computer, sometimes the certificate cannot make it to your work email as it is spammed out. It is best to take the courses from a private email account.  

Per Academy of Lactation Policy and Practice (ALPP), any course which meets requirements for the International Board of Lactation Examiners (IBLCE) L- or E- CERP is eligible for  equal CLC credit. If a course is in the R-CERP category, the title must have the words “breastfeeding,” “lactation,” or “human milk” in the course title.

ALL of the courses in the Lactation College CLC bundle are eligible for CLC credit.

We hope you find our courses easy to follow. To start, provide your registration information at lactationcollege.com. Then select the course you wish to take. Each course is broken down into sections. As you move along, you go from one section to the next. The sections are:

1) Introduction

• Read - Welcome to the Course, click complete, click next
• Read - About Your Instructor, click complete, click next
• Read - Outline and Objectives, click complete, click next

2) Take the course (click on the video)

3) Take the quiz

• The quiz consists of 10 questions. A pass is 80% or better. Therefore, if you get 8 or more questions correct, you Pass! If you do not achieve that grade, you will be asked to take the quiz again. Once you pass you can see how you did on the questions and which ones you may have gotten wrong.

4) Complete the course evaluation

• The evaluation consists of 8 questions, 7 multiple choice questions and 1 box for written comments. If you have questions, please use the "Contact Us," form.     

5) Complete the certificate information

• Enter your name as you wish it to be on the certificate and your email address. This is the email address where the certificate will be mailed.

The video applies to the courses, not the practice exams. You have several options. The bar on the bottom has a start and pause icon to the left. The bar going from left to right shows you where you are in the video and how long it is. The three icons on the right are: volume, speed (normal speed is 1X), and a full screen option.

For the courses, yes, you can start and stop the course as many times as you like.

Practice exams either consist of 50 or 25 questions. For practice exams you can't start and stop and save your answers. You need to march through the entire thing in one sitting.

Can I retake a practice exam that I have paid for?  Yes you can. Go back into your courses and click on the exam and the module that says "take the practice exam" and underneath the first score there is a box that says "retake the quiz". Click on that and you can start over.

Once you complete the course, take the test, and do your evaluation and get your certificate - yes, you can go back in as many times as you like for one year from the start at no extra charge.

You will receive an email with a certificate attached for completion of each course. 

You will receive a certificate following completion of each practice exam that contains 50 questions (#1-4).  

You will not receive a certificate following completion of the practice exams with 25 questions (#5-9).

The certificate is your proof that you successfully completed the course. The certificate contains a lot of information:

• Lactation College name
• Lactation College logo
• Name of the course
• Your name
• Date course completed
• Number of CERPS provided and if the CERP is L, R or E. The certificate will state what category of the IBLCE Detailed Content Outline (DCO) the course meets. The certificate will also give information on nursing contact hours and CLC credits.

You receive one certificate for completion of each course. At the end of the course you will click on "course certificate," and be asked to insert your name (as you would like it to appear on the certificate) and an email address (where the certificate will be emailed).

Your certificate will arrive by email. Please download it and save it. If you misplace it contact us. 

You can pay using your credit card or Pay Pal.

For organizations that wish to order multiple courses for staff, please contact us regarding payment options. 

The accepted currency is United States Dollars (USD).

For now, English is the sole language.

The test available after taking the course (Test Your Knowledge) consists of 10 multiple choice questions. The questions are related to information provided in the course. Read question one, provide your answer to question one, then click next.  Then read question two and provide your answer to question two etc. etc. all the way to question 10.  After answering the last question click on Submit.  You will immediately see your results.  If you score 80% or better you will pass the test. If you score below 80% (three or more questions wrong), you will not pass.  Whatever your score, you can click on "results breakdown," to review the questions and your answers.  If you score below 80% you can take the test over by clicking on "restart." Once you pass the test you then provide an evaluation of the course.  When you have passed the test and completed your evaluation, you will then obtain your certificate via email.

Your feedback about the courses and practice exams helps us to improve. In addition, the credentialing boards which provide us with educational credits require summaries of the information in these evaluations. All of the questions are multiple choice but the last one which is a free text opportunity for you to give us feedback. You must complete this before you can access your certificate. 

We appreciate your feedback!

Yes, we can offer a discount for a bulk purchases. Please contact us - [email protected]

Yes, we insist on that and it is disclosed at the start of each course.

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Lactation College, Winchester, Massachusetts, USA

If you need help, please contact us at [email protected]